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/ Parts
Parts
Can I collect my part?
You can collect your part for free from any of our SYNETIQ parts sites that are open to the publi...
Do you ship outside of the UK?
We can offer worldwide shipping on any part – the cost is dependent on the size and weight of the...
How can I pay for my parts?
When buying parts online, you have several payment options. SOT Pay is a secure payment link that...
How do I find parts for my vehicle?
To check our stock of over 135k parts, simply enter your reg number on our website to see what we...
How do I make a complaint?
Here at SYNETIQ we want all our customers and clients to have a great experience when dealing wit...
I have returned a part, when will I get my refund?
Before we can issue your refund, we need to make sure the item has arrived on site and ensure it’...
I've seen a part online, will it fit my vehicle?
Our Parts Search feature lets you find matching parts for your vehicle, using a UK vehicle regist...
My part arrived but it is damaged
Please launch our Live Chat and tell us your order reference number, invoice number and which cou...
The wrong part has been delivered
If you purchased the part directly from us (e.g. via website or in store), please launch Live Cha...
When will my parts order be delivered?
When you order from our website the part will show you if it is ready for dispatch or has be take...
Why is there a minimum charge?
So we can continue providing you with great value vehicle parts, we need to cover our labour and ...