What changes have we made due to COVID-19?


  • Our parts counters remain open.
  • We strongly advise that you order online through our website, our eBay page and through our online Web Chat service.
  • Delivery and Click and Collect options are available.
  • If you need to attend one of our sites, please remember to follow the COVID-19 guidelines which include wearing a mask, using hand sanitiser when you arrive and observing social distancing rules. Our teams will be wearing masks and we have installed screens for your protection


  • Our auctions remain fully functional
  • All lots bought and paid for in full qualify for free storage.
  • Free storage will be reviewed every month or in line with major announcements from the government
  • If you prefer we can deliver your vehicle for a fee so you don’t have to come to site – click here to use our delivery estimate calculator.
  • Please check our website for up to date opening times and remember to allow enough time for loading when planning your visit.
  • Advanced viewings of vehicles are no longer available.
  • Safety first – high vis vests must be worn on all our sites; collection won’t be permitted without them. High vis vests are available to buy for £5.00 – this is non-returnable or refundable due to COVID-19 guidelines.

If you have a query please contact us on our Web Chat service, which is monitored Monday to Friday, 8.30am to 7pm – click here to launch our online Web Chat service. Thanks for your support, the SYNETIQ team.