What changes have we made due to COVID-19?

Last updated: 05.01.21

Parts:

• Our parts counters are open as usual with additional COVID safety measures in place.
• If you do come to site, please remember to follow the COVID-19 guidelines which include wearing a mask, using hand sanitiser when you arrive and observing social distancing rules. Our teams will be wearing masks and we have installed screens for your protection.
• We strongly advise that you order online and use click and collect where possible. We also offer delivery on parts through our website and eBay page.
• You can also order parts through our online Web Chat service.

Auction:

• Our auctions remain fully functional
• All lots bought and paid for in full qualify for free storage.
• Free storage will be reviewed every month or in line with major announcements from the government
• If you prefer we can deliver your vehicle for a fee so you don’t have to come to site – click here to use our delivery estimate calculator.
• Please check our website for up to date opening times and remember to allow enough time for loading when planning your visit.
• Advanced viewings of vehicles are no longer available.
• Safety first – high vis vests must be worn on all our sites; collection won’t be permitted without them. High vis vests are available to buy for £5.00 – this is non-returnable or refundable due to COVID-19 guidelines.

If you have a query please contact us on our Web Chat service, which is monitored Monday to Friday, 8.30am to 5pm – click here to launch our online Web Chat service. Thanks for your support, the SYNETIQ team.