SYNETIQ offers the most compliant and efficient salvage solution in the industry. We can handle any vehicle and manage each step from recovery through to sale or recycling.
We dispose of all category A & B vehicles on our UK sites, eliminating the chance of these vehicles returning to the road.
With over 100 specialist recovery vehicles nationwide, we have one of the largest transporter fleets in the country. The scale of our coverage means we can recover vehicles within 24 hours, if requested - or a time to suit you and your client.
In addition to our standard services, we also offer emergency recovery for vehicles involved in accidents or natural disasters, such as flood or fire.
Although many vehicles are categorised before they reach us, a SYNETIQ Appropriately Qualified Person can categorise salvage vehicles where required.
Our AQP team is trained to the highest standards in salvage categorisation. We also have engineering facilities available for physical or digital assessment.
Salvage vehicles are stored on a safe and secure site while they are processed.
Depending on the categorisation of the salvage vehicle, we offer a range of disposal options:
Recycling / green parts
Bespoke disposal options
We lead the industry in service and innovation, providing our clients with the most transparent, efficient and best-value salvage solutions. Below are some of our pioneering services:
We've digitised the salvage process with VISTA Salvage Management, providing clients with unparalleled visibility and control over the entire salvage operation. Key features include:
Get real time confirmation of vehicle recovery along with images, video and uplift details.
VISTA makes the entire process visible to you in real-time, and is backed up by full MI reporting.
All communications are handled through VISTA, providing a robust auditable trail of all steps and decisions.
We can offer clients a bespoke financial returns model, dependant on vehicle portfolio.
Live information is available through VISTA on all vehicle sales. We can also provide a bespoke daily email of all vehicles sold or paid for from the previous day if required.
Each SYNETIQ client receives best-in-class account management services from a dedicated team. This includes:
Your key contact and central hub of all salvage activities
Coordinates everything needed to make your salvage operation a success
Looking after all financial transactions
Ensuring vehicles and parts arrive when and where needed
Every aspect of our service and account management is managed through bespoke Service Level Agreements and measured against Key Performance Indicators.
Use our Bridge-the-Gap app to receive an automated quote for a vehicle which is lightly damaged or falls outside of contract terms. The auto-bridge function is quick and simple to use, helping insurers to find a solution for total loss vehicles when necessary. For any vehicles that don't meet the auto-bridge criteria, images and details can be uploaded to our portal. We review these on a case by case basis and provide a quotation within an hour.
Vehicle recovery can be time sensitive and often requires minimum disruption for your policy holder. We can provide full project management, giving you total peace of mind. With decades of experience in handling the most difficult of circumstances, our team can react quickly and handle any situation in a safe and compliant way.
Major surge claims
Specialist vehicle recovery
On-site categorisation (to speed up claims handling)
Specialist equipment hire
We have qualified partners on hand to offer forensic services too. These vehicles are kept in quarantine and handled as little as possible to preserve evidence.
All access to the vehicle is logged and forensic investigators have access to our on-site engineering facilities.
Covered or unmarked transport for sensitive cases